Exchanges Only
Because every order is made specifically for you, we're not able to accept returns or offer refunds. We do offer exchanges — most commonly for sizing issues.
How to request an exchange
- Contact us within 3 days of receiving your order
- Let us know your order number and which size or item you'd like instead
- We'll walk you through the next steps
Exchange Conditions
- Items must be unworn, unwashed, and in their original condition
- Since each exchange is also made to order, please allow the same processing time (1 to 7 days) for your replacement item
- Embroidered items: Any item with custom embroidery cannot be exchanged for a sizing issue caused by the customer. Embroidered items are only eligible for exchange in the case of a manufacturing defect — such as burned or damaged embroidery, an incorrect design, or another manufacturing fault.
Questions before you order? Check our size guide or reach out through our Contact page — we're happy to help you pick the right fit the first time.